The necessary details

Legal & privacy

Who operates this website, how to contact us, and what happens to information you send through it.

Privacy notice

ALPINE SHINE is the controller of personal information submitted through this website. We collect only the information needed to answer enquiries, discuss or provide services, manage recruitment enquiries and operate our optional newsletter.

Contact and booking enquiries

The contact form may collect your name, email address, telephone number, subject and message. Required fields are marked on the form; a telephone number is optional. We use this information to answer your request, prepare a quotation and, where relevant, take steps before entering into or performing a contract.

PurposeLegal basisTypical retention
Answering an enquiry or preparing a quotationSteps requested before a contract and our legitimate interest in respondingUp to three years after the last meaningful contact, unless a contract or legal claim requires longer
Delivering agreed services and keeping business recordsPerformance of a contract and legal obligationsFor the service relationship and applicable statutory accounting or limitation periods
Considering recruitment enquiriesSteps requested by the candidate and legitimate interestsNormally no more than two years after the last contact, unless you ask us to delete it sooner

Who receives the information

Enquiries are available only to authorised Alpine Shine team members who need them. The website uses FormSubmit to transmit contact-form messages and IONOS to host the website and the @alpine-shine.com mailboxes. These providers process information as necessary to provide their services and under their own security and privacy arrangements.

Your rights

Depending on the circumstances, you may ask to access, correct or erase your information, restrict or object to processing, or obtain a portable copy. Where processing relies on consent, you may withdraw it at any time without affecting earlier processing.

To exercise a right, email info@alpine-shine.com. We may need enough information to verify your identity and locate the relevant records. You may also lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).

Security

The website is delivered over HTTPS. We limit access to enquiries to the people who need it and rely on reputable service providers for hosting and email delivery. No internet service can guarantee absolute security.

Newsletter

The newsletter is optional. When you subscribe, your email address is sent to Mailchimp so Alpine Shine can send occasional news and service updates. The legal basis is your consent. Every newsletter includes an unsubscribe link, and you can withdraw consent at any time.

Mailchimp is operated by The Rocket Science Group LLC, part of Intuit, in the United States. European information may therefore be transferred to and processed in the United States under Mailchimp’s applicable data-transfer safeguards. Read Mailchimp’s legal and privacy information.

Subscription information is retained while you remain subscribed and as needed to maintain a suppression record so that an unsubscribe request is respected.

Cookies and third-party links

Alpine Shine does not currently use advertising cookies, analytics cookies or embedded social-media trackers on this website. Consequently, no cookie-consent banner is displayed. We will update this notice and request consent where required before introducing non-essential tracking.

Links to Instagram, Facebook, Mailchimp and other external websites take you away from Alpine Shine. Those services apply their own privacy and cookie policies once you visit them.

Last updated: 31 August 2026. We may revise this page when the website, our providers or applicable requirements change.